Joined this as result of health insurance provider (UnitedHealthcare) Sliver Sneaker program. Very happy with the facility and services, great location, very friendly staff. Never crowded when I go there so access to the equipment and items is always good. Nice that they have shower facilities to use also (I rarely do as I live close by).
Really nice gym, a little bit expensive in general but you get use of a nice gym. Management was very helpful in setting up membership. I wish there were more staff here during times I go to the gym as I have had questions. I have a varying schedule as I work at a hospital so having it 24/7 is nice. Overall good experience and I would recommend to friends and family.
I did not have any of the problems with membership charges that some of these other reviewers are having. I signed for a 1 year membership, which went month-to-month after the first year. Afterwards, when I moved away I was able to cancel my membership with a 30 day notice and haven't been charged since. The machines are almost always available, its never too dirty or crowded inside, and it was convenient for us.
Terrible business practices! Husband and I signed up for a low introductory rate, and they were quick to schedule us to meet with one of their personal trainers, which we thought was great! We showed up, but the trainer never showed up. They called the trainer, who never answered their phone. Rescheduled twice more and both times the trainer never showed up. After about 5 months, hubby lost his job and we had to cut costs. Told AF that we needed to suspend our membership if we couldn't cancel. They said "Sure, but you still have to keep paying on it while it's in suspension." WHAT?? That doesn't even make the slightest bit of sense! After 3 months of trying to get it figured out, we just decided we were screwed and just ate the cost. After the year was finally up, we called to cancel so we didn't get charged for month to month. They told us they couldn't do it over the phone, it had to be in writing and we had to meet with one of the employees who handled memberships. Great and wonderful...until you try to call them 8 times over 2 weeks to set time up to meet with them and they never answer or they're just too busy to meet. Ended up paying for another month because they couldn't find the time to meet with us to cancel. THEN, they charged us for the stupid key fob things, even after keeping our deposit on them! STAY AWAY FROM THIS PLACE!!
Waste of money. You pay $40/month for a glorified home gym-and it’s a 12 month contract. It’s not worth it. Treadmills don’t function properly and the maintenance fees are a joke. The guy who runs it, Lawrence, lacks customer service skills and needs improvement if he wants to continue working with people. I won’t recommend it and I certainly won’t be back.
Anytime Fitness is a US Gym based in Hartland, Wisconsin. Anytime Fitness is located at 3130 Vlg Sq Dr, Vlg Sq Shopping Mall, Hartland, WI 53029, USA.
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